3 steps to apply the PAS formula in Content to attract customers

As a content creator, it’s inevitable to run out of ideas when writing product or brand advertisements sometimes. The PAS formula is a powerful tool that helps content creators produce compelling and unique advertisements that hit the mark with customers. Due to its simplicity and clarity, this formula is used in many scenarios. In this article, Optimal Agency will guide you on how to effectively apply the PAS formula in content marketing to achieve high results.

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What is the PAS Formula?

The PAS formula is a content writing strategy designed to attract and persuade customers through three steps: Problem – Agitation – Solution. First, the content should highlight a problem the customer is facing, then make the problem feel more urgent in their mind. Finally, propose an ideal solution for your business that addresses the customer’s problem.

It is based on psychological principles for solving a problem. The PAS formula is widely used by experts and businesses to create persuasive messages. The PAS formula guides content creation by understanding customer psychology. By using the PAS formula in content, businesses can easily attract customers and enhance conversion rates.

According to this formula, you can create various types of content, from advertisements, PR, social media posts, landing pages, website content, to email marketing. Moreover, you can create content that touches on the pains customers are experiencing, building trust in the brand and encouraging them to take conversion actions, such as making a purchase.

What is the PAS Formula?

Elements of the PAS Formula

To understand how to apply this content writing formula, let’s analyze each element:

Problem – Identifying the Problem

To apply this formula in content creation, you need to understand the psychology, behavior, and problems that customers face. If you want to gather this data, you need to research customers to obtain the necessary information about them. Then, you need to know how to choose words and create content that piques customers’ interest in the problem being presented, creating curiosity about the solutions you will propose.

Agitation – Stirring Desire

Once you’ve identified the customers’ problems, you need to stimulate their desire to find solutions. Make the customers feel that the problem is urgent and could have negative consequences if not resolved immediately.

Solution – Proposing a Solution

At this stage, demonstrate how your product or service fits the customer’s needs, encouraging them to make a purchase decision. Instead of focusing too much on the product’s features, highlight the values and benefits the customers will receive. Additionally, sharing positive reviews from customers who have experienced the product or service can increase trust.

Why Use the PAS Formula in Content Creation?

Humans tend to avoid acknowledging physical, mental, financial, and safety pains. People always seek solutions to completely eliminate these pains. When applying the PAS formula in content, you can create high-quality writings that target the problems customers face, show empathy for their concerns, and offer appropriate solutions.
Based on the psychological principle “The Pleasure Principle” by Sigmund Freud, two main motivators drive purchasing behavior: seeking satisfaction and avoiding pain. The PAS formula is built on the latter. To create engaging and attractive content, put yourself in the customer’s shoes to understand their pain accurately.
In most cases, the motivation for purchasing comes more from the desire to avoid pain. Therefore, content that addresses and delves into customers’ pains and offers swift, effective solutions will attract more attention than content that merely highlights satisfaction. This is why you should use the PAS formula in content marketing to attract customers instead of other formulas.

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Steps to Effectively Apply the PAS Formula in Content Marketing

To maximize the effectiveness of the PAS formula in your content marketing campaign, follow these steps:

Steps to Effectively Apply the PAS Formula in Content Marketing

Identify and Present the Problem

Before starting, understand the problem that customers are facing and how your product or service can solve it. Put yourself in the customer’s position and conduct surveys, and analyze their needs and behaviors to ensure this is indeed their problem. Spend time understanding customers’ pains and concerns when they buy your product or service.
In creating content, highlight customers’ pains right at the beginning. Additionally, include images or videos to make the content more engaging so customers don’t miss your message.
Combine SEO tools, optimize keywords, title tags, descriptions, and URLs to increase natural traffic to your content. Create headlines and descriptions that target customers’ pains to entice them to click on the article for more information.

Agitate the Problem

Simply stating customers’ pains isn’t enough to keep them engaged. Use the PAS formula to make customers feel their pain more acutely, particularly their negative emotions. “Rub salt” into their wounds, stirring their fears, and make the problem seem more severe if not addressed immediately. Though customers may feel distressed, they will pay more attention to your message.

Solve the Problem

After having customers experience their pains and negative emotions, propose the optimal solution to quickly and effectively resolve their problem. Convince customers to choose your product or service by emphasizing how it can alleviate their pain, rather than merely listing its features.

Provide tailored solutions for each customer group to ensure their specific needs are addressed, making them more interested in your product or service. Positive reviews from customers who have already experienced your product or service can further build trust.

Satisfy customers, and maintain their trust and loyalty through good customer service. This requires certain skills and expertise to persuade them to buy and keep them as loyal customers.

Although the PAS formula in content isn’t new to many, especially those in marketing, improper use won’t yield desired results. We hope the information shared above helps you understand more about this “treasure” for content creators and know how to use this formula effectively.

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FAQ

When should the PAS formula be used?

The PAS formula is versatile and can be used in various scenarios. However, to achieve the best results, apply this formula in advertisements and social media videos. Skillfully integrate your product into the advertisement to provide solutions for customers rather than just promoting sales.

What is the difference between the PAS formula and the AIDA formula?

Both content writing formulas aim for effective advertising by focusing on customer needs and introducing products or services. However, the PAS formula emphasizes highlighting the customer’s problem and offering a solution through your product or service. In contrast, the AIDA model creates an impression through attention, interest, desire, and action towards the product or service.

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