You may encounter a situation where you cannot create additional advertising campaigns when running ads on Facebook. Because Facebook accounts have advertising restrictions. What is the cause of this error and how to fix it? Let’s follow the article by Optimal Agency experts to learn more about advertising restrictions and Tips for resisting accounts that are restricted advertising success.
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What is an account restricted from advertising?
Your Facebook Ads account is restricted because Facebook has restricted some ad account features: unable to create or run ads, unable to use or manage ad accounts. Or unable to manage people or advertising assets for the business.
There are usually 3 cases when Facebook accounts are restricted from advertising, including:
- Facebook accounts are restricted, but advertising accounts are not restricted. If this is the case, your previously deployed and active ads can continue to run. However, you will not be able to create new advertising campaigns.
- If your Facebook account and advertising account are restricted, you will not be able to create new advertising campaigns. Old campaigns will still work, but you’ll be limited to daily spending.
- In case the Facebook account is restricted and the advertising account is disabled. At that time, you will not be able to create new advertising campaigns and old advertising campaigns will be completely stopped. In this case, you need to appeal the restricted account and disable the advertising account.
Why is a Facebook account restricted from advertising?
There are many reasons why advertising accounts are restricted, but they mainly come from the following main reasons:
Identity not verified
Identity verification is the way you confirm with Facebook that the account you are using is you. It is a real user account by sends information and identification documents: ID, passport, driver’s license, birth certificate, etc. After Facebook’s review process, if the information you sent is correct, it will appear in the account quality will have a green tick.
For new accounts running ads for the first time when logging into Ads Manager, the account’s advertising restrictions happen frequently. Facebook will then ask you to verify the identity of your account. From 2021 until now, the importance of identity verification has increased. Therefore, most accounts need to verify their identity before they can create Facebook ad campaigns.
Abnormal behavior
If you log in to your account on a strange device with a different network IP or change the login location, this is also considered unusual behavior. Or you suddenly increase your advertising budget or turn on/off continued advertising campaigns is also unusual. You need to change your device or network IP address to avoid your Facebook account being restricted from advertising. You can use Fake IP or Proxy software before logging into your account. Facebook will not be able to remember your information.
Violation of advertising policy
This is one of the common reasons why Facebook accounts have limited advertising. Your ad account has a history of policy violations throughout its life that resulted in Facebook’s moderation system deciding to restrict ads.
In addition, if you run ads about products and services: functional foods, weight loss pills, finance, gambling, or virtual currency,… violate Facebook’s Community Standards and policies seriously. In addition, accounts are restricted from advertising due to advertising content containing prohibited words, sensitive images trademark copyright infringement, or images with more than 20% text.
If you want to overcome the situation of your account being restricted from advertising, please learn and update Facebook’s advertising policies regularly.
Payment card problem
One of the reasons why advertising accounts are limited is that the payment method is faulty. On the payment date, your card does not have enough money or cannot pay. Or adding payment cards to too many advertising accounts or Facebook suspecting that the payment method you added to your account is a stolen card or not paying for advertising.
On the other hand, there are many reasons why your account is restricted from advertising: your account is inactive, your account is linked to BM accounts that violate policies or is associated with an account that is restricted from advertising reports, confusion in Facebook’s censorship system, using fake accounts or other people’s accounts,…
Facebook ad account types are restricted
Currently, there are popular types of Facebook accounts with restricted advertising including:
Ad account is restricted 902
This type of Facebook account is restricted from advertising with the number at the end of the URL link being 902. This type of advertising restriction occurs due to: an unusual access IP, changed MAC, or your computer IP being related to IPs on the previous restricted list.
This error is quite severe and if you want to fix it, visit Ads Manager to request a review. Then, you need to contact Facebook’s support team via the support mailbox and describe the problem you are having and the reason for account resistance.
The link to resist this Facebook ad restriction error is: https://business.facebook.com/help/contact/273898596750902988Q
Ad accounts are restricted to 273
The ad account restricted to 273 has a number at the end of the URL link of 273. The cause of this error is mainly due to unusual activities during the ad setup process: set camp too much. , edit ads, unusual IP access, spam behavior, …
Details about error 273 resistance link: https://www.facebook.com/help/contact/2026068680760273
The solution is to access Ads Manager and click Request a review, complete the questions, and click Submit.
Or you can access the home page of your Facebook account and select the support mailbox. Then, you can know the type of Ad accounts are restricted to 273. You will see 2 lines: advertising ID and appeal content, click on advertising ID and complete the questions then press Submit.
Account locked 792
This type of ad account restriction occurs mainly due to payment method problems. Specifically, the Facebook account and VISA/Mastercard card do not have the same country address or the card you added to the advertising account is a virtual card, the account does not pay on time.
The way to fix that is to access the support mailbox on your account and you will see 4 lines of information: owner, advertising account ID, unusual reason, and explanation, and then reconsider the request.
The second solution is to visit the link: https://www.facebook.com/help/contact/391647094929792 and follow the steps as instructed. Select the Facebook account holding the advertising account and then select the restricted advertising account. Then enter the content that you are using a relative’s bank card and click Send. This is similar to when you are chatting with Facebook support.
How to fix an account with restricted advertising
Depending on the cause of the error, there are different ways to handle it. Refer to methods that successfully fix the Facebook account restricted from advertising.
Perform identity verification
If the ad account has not verified its identity, you need to verify your identity by uploading your identification documents. Resistance to this type of Facebook advertising restriction will return in about 2 to 3 days. However, you must not submit a complaint about a Facebook account restricted from advertising because it will be considered a spam action that will lead to your account being permanently locked.
If you protest for 2 to 3 days and your account has not returned, contact Facebook’s support team via the following link: https://business.facebook.com/business/help. After clicking the link, access Contact Us and enter your account information to log in. Then describe your account status and the problems your ad account is experiencing, then click Submit and wait for Facebook approval.
Resistance from the Account Manager
Access Account Manager and go to the Account Quality section or access the link: https://www.facebook.com/accountquality/ and select Request review. Next, authenticate your account by uploading the required identification documents Facebook requires. Next, describe exactly the problems your advertising account is experiencing and then click Submit.
Additionally, you can use the restricted ad account link 902. Or perform other methods to fix a restricted Facebook account such as: paying outstanding advertising costs, or limiting policy violations,… Or you can access the link: https://www.facebook.com/business/help/support to start a new support session with the Facebook team.
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Note when restoring a restricted Facebook Ads account
Resistance to Facebook accounts being restricted from advertising is because you feel that Facebook’s decision is incorrect. If your account is restricted from advertising due to a violation or intentional violation of the policy, the rate of account recovery is not high.
When submitting an account appeal, you should take the additional step of chatting with Facebook Support to help increase the success rate in appealing.
Besides, you need to pay attention to comply with Facebook’s policies, avoid Spam, and secure your account by using a strong password. Do not share account login information with others.
The solutions are only temporary fixes, so you need to have a strong enough Facebook advertising account system. At the same time, have a clean network environment before logging in and setting up operations on your advertising account.
If you want to have a set of quality backup accounts, rent an advertising account from Optimal Agency. You will be granted a high-trust, stable Facebook Ads Agency account, making camping easier and more convenient. We have a huge inventory of advertising accounts to meet all customer needs. Rent quality Facebook Ads accounts with the best fees on the market and many attractive incentives.
All advertising accounts before being issued to customers at Optimal are thoroughly vetted and guaranteed to be of good quality. Campaign approval, spent strongly, and the ads are approved quickly, the best bids, and the account is rarely locked. You are completely proactive in creating and managing campaigns.
When you rent our account, Facebook Ads experts will always accompany and support you 24/7. Set up a free account, cloak VPCS links with an internal link cloaking system that is safer and more effective than any product on the market, content consulting, advertising optimization, and set up camp (if necessary),…
In addition, we also handle issues related to accounts that are restricted or disabled due to policy violations. For details about the service and price quote, contact the hotline: +84819004282 for advice and dedicated support.
Above are all the shares on how to fix Facebook accounts with limited advertising from Optimal Agency experts. Hope you have learned a lot of useful knowledge what is a good ctr for facebook ads and can apply it to fix errors.
See more articles:
- How to handle Facebook ad account disabled?
- What are Facebook ads benefits of business accounts?
- Instructions on how to see audience overlap Facebook ads
Frequently asked questions
This is not correct. Because a Facebook account restricted from advertising, the account has limited advertising features and cannot create new campaigns. If your account is restricted from advertising, your advertising campaigns can still run. At the same time, advertising accounts can limit daily spending. If an advertising account is disabled, all campaigns will be stopped immediately.
If you want to check for BM accounts and authorized personal accounts, access Business Manager and click on the magnifying glass icon in the lower-left corner of the screen. Next, type in the search for Account Quality and select Account Quality. Select the menu in the upper left corner to select the correct BM account and which individual advertising account is locked.
If you want to check your ad account, in Business Manager select Business Settings. Next, select the Settings icon and then select the Ad Accounts section. Then check the status lines of your advertising accounts.
