If you don’t have experience, restoring a disabled fanpage can be very difficult. Therefore, refer to the guidelines from reputable advertising experts at Optimal Agency on how to appeal Facebook Page being disabled. When a fanpage is disabled, users won’t be able to log in or perform any activities on the page, which is a nightmare for online businesses or Facebook advertisers. If you encounter this situation, let us guide you through the detailed solutions!
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Facebook’s community standards for users
Below is an overview of Facebook’s community standards that you should understand to avoid violations:
Content requirements and decisions
- User Requests: Users have the right to request that Facebook review decisions related to their content, and Facebook will provide appropriate support.
- Protection for Minors: Facebook implements special protections for children and teenagers to ensure the safety of younger users on the platform.
Safety
- Suicide and Self-Injury: Facebook will intervene when it detects any content related to suicide or self-harm to protect users’ mental health.
- Sexual Exploitation and Abuse of Children: Any form of child sexual abuse, exploitation, or the posting of child nudity is strictly prohibited.
- Sexual Exploitation of Adults: Exploitation or coercion of adults in sexual matters is also completely banned.
- Bullying and Harassment: Facebook enforces strict policies to prevent bullying and harassment, including online harassment.
- Human Exploitation: Any forms of labor, sexual exploitation, or human rights violations are prohibited.
- Privacy Violations: It’s not allowed to disclose someone’s personal information without consent.
Integrity and authenticity of Facebook community requirements
- Real identity: User accounts must use their real identity and provide authentic information.
- Spam behavior: Facebook takes strict actions against spamming or spreading unwanted information.
- Cybersecurity: Facebook protects users from cyberattacks, malware, and account intrusions.
- Fraud and fake news: Spreading misinformation or fake news will be restricted to ensure accuracy and transparency.
- Manipulated media: Facebook will review and handle media files that have been altered to deceive or mislead users.
- Memorialization policy: Accounts of deceased users will be protected and managed according to Facebook’s memorialization policies.
Respect for intellectual property
Facebook requires that all posted content respects the intellectual property rights of others, including copyrights, trademarks, and patents.
Following these terms will help you avoid unwanted violations and ensure safe use of Facebook.
Violence and criminal behavior
- Violence and incitement: Facebook strictly prohibits any acts of violence or incitement of violence, regardless of the level.
- Dangerous individuals and organizations: Organizations or individuals deemed dangerous to the community, such as terrorist groups, are entirely banned.
- Promoting harm and criminal activities: Facebook does not allow content that promotes harm or encourages criminal activities.
- Restricted goods and services: Illegal or controlled products and services, such as illicit substances or weapons, are blocked.
- Fraud and scams: Any fraudulent, deceptive, or financially harmful actions are not allowed.
Objectionable content
- Hate speech: Facebook does not allow hate speech or language that incites hatred, discrimination, or insults any group based on race, gender, religion, or nationality.
- Violent and objectionable content: Images, videos, or any content involving violence or other objectionable material is not accepted.
- Nudity and sexual activity: Sharing adult nudity or sexually explicit content is restricted, especially without consent.
- Solicitation: Facebook prohibits solicitation or luring others with malicious intent.
Common causes of fanpage disabling
Many online businesses or enterprises encounter issues where their fanpage is disabled on Facebook. When disabled, Facebook will notify you that “Your account has been temporarily locked” but will not explain the reason clearly. Here are the most common causes:
- Policy violations: Not adhering to Facebook’s strict policies can lead to your page being disabled.
- Advertising violations: Pages that run ads violating Facebook’s ad policies, such as promoting prohibited products or sharing misleading information, may be disabled.
- Being reported too many times: If your page is reported by multiple users, Facebook may disable it to ensure community safety.
- Hacked admin account: If the page admin’s account is compromised, Facebook might disable the page to prevent malicious activities.
- Fake or inactive admin account: Using a fake admin account or lack of activity can also lead to page disabling.
- Improper page naming: Violating Facebook’s page naming standards, such as using inappropriate or misleading names, can result in the page being disabled.
- Unusual activity: Irregular activity, such as frequent information changes or excessive posting, can cause Facebook to disable the page as a precaution.
Not only does a disabled page disrupt your business, it can also have a huge impact on your reputation. Therefore, it is important to follow Facebook’s rules and manage your page carefully.
Read more about our other articles, such as how to fix Facebook Messenger being disabled.
How to appeal Facebook Page being disabled?
When your fanpage is disabled, you have 14 days to recover it through the account verification process. Here’s a detailed guide on how to restore the page:
Method 1: Appeal to Facebook
When Facebook is disabled, the first and most basic solution is to send an appeal request to Facebook. However, before doing this, you need to review all the content on the fansite to make sure that there are no violations that lead to the page being disabled. If you find any violations, you should edit or delete that content.
After checking your skills, go to the following link: Submit a support request
Here, you will fill in all the necessary information, including the reason why you think your page does not violate any of Facebook’s exact lists and does not deserve to be disabled. In the message section, please provide all relevant information in detail, including any evidence that helps prove the legitimacy and favoritism of the page.
Method 2: Verify admin rights
If your fanpage is disabled due to an unauthenticated or missing admin account, you can submit an admin verification request to reopen your fanpage. When you visit your fanpage, you will see the message “Is this your business?” Click on this option to start the verification process.
After clicking, you will see the “Merge into a verified page you manage” option. Select your page from the list, and then you will need to upload identification documents, such as a national ID or business license, for Facebook to verify your identity. Once Facebook reviews and approves your request, your fanpage will be restored and you will be able to manage your fanpage normally.
Method 3: Cancel the deletion request
First, you need to access the fanpage settings. Here, you will see the “Cancel deletion” option. This allows you to prevent the previously scheduled deletion of the fanpage. This is an extremely important step, because if you skip or forget to do it, after 14 days, your fanpage may be locked or permanently deleted and cannot be restored. After you have successfully canceled the deletion of the fanpage, you can apply one of the following methods to restore access and reopen your page.
Method 4: Report that the page was hacked
If you believe your page has been disabled due to a security attack, you should report the incident immediately so that Facebook can support and handle it quickly.
You can access the following link to report your page as being hacked: Report a hacked fanpage
Here, select a reason that fits the security situation you are facing.
Alternatively, you can also submit a support request via the following link: Request security support
Here, fill in all the information and explain the security issue your fanpage is facing, including whether the fanpage has been taken over or encountered other security errors. After submitting the report, you need to be patient because the response process from Facebook can take from several days to several weeks.
Note
During the entire recovery process, it is important to be patient and follow Facebook’s procedures. The above methods will not only help you restore your fanpage, but also ensure that you are following Facebook’s community policies.
If the appeal or verification process is taking a long time, check your email or Facebook notification section for updates from the support team.
Restoring your fanpage is important for you to continue using the page effectively, so please follow the above steps carefully and completely to protect your fanpage from the risk of being permanently deleted.
In the above article, Optimal Agency has provided detailed instructions on how to appeal Facebook Page being disable. Hopefully, everyone can do it successfully and no longer worry or be confused if they encounter this situation in the future.
Please see more:
- Instructions for running effective Fanpage ads 2024
- How to create a check-in location on Facebook Fanpage quickly
- Not everyone knows how to post effectively on Fanpage
FAQ
To regain lost admin rights to a Fanpage, you first need to check if you still have access to the management account. If not, try contacting other admins on the Fanpage to get them added back. In case there are no other admins, you can submit an appeal request directly to Facebook via the support link. You will need to provide relevant information to confirm ownership and the reason why you lost admin rights. The review process may take a few days, after which Facebook will decide whether to restore your admin rights.
Facebook ad account deactivation can take anywhere from a few hours to a few weeks, depending on the severity of the violation and Facebook’s review process. In some cases, accounts may be permanently disabled for serious violations of advertising policies. However, if you believe your account was disabled in error, you can file an appeal to have Facebook’s support team review and reinstate your account. Appeals typically take anywhere from a few days to a few weeks to process.
