How to fix locked Facebook Ads account

Many business owners and individuals often encounter the situation of their advertising accounts being locked while running ads for their products or services. Therefore, proactively updating Facebook’s regulations is a way for them to avoid making mistakes during the campaign process. At the same time, we should also “pocket” the experience of fixing this problem effectively to ensure that advertising activities are not interrupted. Follow Optimal Agency in the how to fix locked Facebook Ads account below!

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Signs of a locked Facebook Ads account

To recognize that your Facebook fanpage account has been locked, there are some clear signs that you can observe as soon as you access the account. When the advertising account is locked, Facebook will display a notification directly on the working interface. The notification usually has the content: “The advertising account has been disabled due to unusual activity.” This indicates that your account may have violated one of Facebook’s strict advertising policies. Account deactivation can happen regardless of how long your account has been active, how much budget you’ve spent, or whether your account has a good history. Facebook has automated mechanisms to detect non-compliant advertising activity, and when it notices irregularities, the system will immediately lock the account, often without warning. This is to protect users and maintain a fair and transparent advertising environment.

In addition to the notification displayed, other signs of a locked account may include the inability to perform any advertising actions such as editing, adding budget, or creating new campaigns. Your ads management system may also display warnings related to policy violations, especially if you have attempted to post advertising content that Facebook considers inappropriate. It is important to recognize the situation of a locked advertising account early so that you can quickly take corrective steps, such as filing a complaint or reviewing your advertising policies to comply with regulations. This helps you avoid unnecessary disruptions to your business operations and continue to run more effective ads in the future.

Unforeseen consequences when Facebook Ads accounts are locked

When a facebook ad account disabled, even for a short period, this can cause a “crisis” for any business or individual. The serious consequences of this can be listed as follows:

Serious impact on sales

The most obvious consequence of not being able to reach customers is a serious decline in sales. Although you may try your best to convey information about your product or service, if you cannot run ads, all your efforts will be meaningless. Meanwhile, your competitors continue to advertise, they can attract potential customers, while you stand still. This not only causes you to lose sales opportunities but can also create a large gap in the market, which is disadvantageous for your business.

Brand value decline

The fact that your advertising account is locked also leads to a decline in brand value. When you cannot effectively reach customers, you will see a significant decrease in visits and interactions on your fanpage. This makes it difficult for your business and affects your ability to develop your brand. A poor-quality fanpage will reduce the attractiveness of your brand, making it difficult for you to build trust and brand recognition in the market. This loss is not only temporary but can also leave long-term consequences for the development of your business.

Losing the opportunity to reach potential customers

First, the blocking of the advertising account will immediately prevent any advertising content of the business or individual from being widely distributed on the Facebook platform. This means that you will lose the opportunity to reach potential customers, an extremely important factor in the marketing strategy. This decrease affects the number of customers and reduces brand coverage, creating a real “nightmare” for anyone doing business on this platform.

Thus, managing and protecting advertising accounts is necessary to avoid these unwanted consequences.

How to fix locked Facebook Ads account

For any business or individual operating in the business field, taking advantage of Facebook advertising is essential to reach customers and boost revenue. However, during the advertising process, the fanpage advertising account may be locked, causing many difficulties for users. To effectively handle this situation, the first thing you need to do is understand the cause of the account being locked. Then, you can apply one of the following methods to reopen your account quickly.

Change the IP of your Facebook advertising account

The next method that has been successfully applied by many people is to change the IP address and use the 273 resistance link. To do this, you need to follow these steps:

Step 1: Download the IP conversion software for your computer from Vietnam IP to other countries such as the US or Singapore.

Step 2: After changing the IP, you do the following steps:

• Click on “View my accounts” -> “Account restricted”.
• Select “Request review” to request a review of the account.

Step 3: When the Facebook screen displays the question: “Is this your account?”, select “Yes”.

Step 4: In the request information section, you should state the reason you want Facebook to review their decision. A sample content could be: “Hello! Please review account ID 1234567890. I have not violated any Facebook policies, this may be a mistake. Thank you!”.

Step 5: If your Facebook version is displayed in English, make sure you have translated this content accordingly. Finally, don’t forget to upload a photo of the front of your ID card, CCCD, passport or driver’s license to verify your identity.

Step 6: Finally, click the “Send” button to complete the appeal process. By following these steps, you will increase your chances of restoring your advertising account and continuing to operate your business effectively.

Create a new account to continue running ads

While waiting for Facebook to review your appeal request, a wise choice is to create a new advertising account. This not only saves you time but also limits the risk of losing potential customers. Note that the current success rate of appeals for advertising accounts is quite low; according to statistics, out of 10 appeal accounts, only 1 to 2 accounts are restored.

Proactively purchase a Business Manager account

If the situation still does not improve, you can also consider purchasing a Business Manager (BM) to continue your advertising campaigns. Currently, many units and individuals are providing BM sales services. Here are some types of BMs you can refer to:

• New BM: Created with VIA or cloned nick, suitable for beginners or those who need a new advertising account immediately.
• Old BM: This is a type of BM created with old VIA, which can bring higher credibility in the eyes of Facebook.
• Resisted BM: This is a type of BM that has been locked once but has successfully appealed to reopen.
• Business verified BM: This is the safest type of BM to run ads. This BM not only helps you gain trust from Facebook but also brings advantages to advertising campaigns.

With the above options, you can be more proactive in handling the situation of your advertising account being locked, thereby ensuring that your business process is continuous and effective.

Submit an appeal request to Facebook

One of the first and most effective ways is to contact Facebook directly to submit an appeal request to restore your advertising account. However, this method is only possible when you receive a contact link from Facebook. If you already have the link, you need to follow these steps:

• Step 1: Click on the link you received from Facebook.
• Step 2: Take a photo of your ID card and upload it to the system.
• Step 3: Fill in all the information that Facebook requires in the application form.
• Step 4: Clearly state the problem that your account is having in the appeal content section.
• Step 5: Finally, click “Submit” and wait for a response from Facebook. The waiting time is usually about 24 hours, but it can be extended by a few days due to the large number of accounts disabled each week.

Unlock advertising account with old VIA and Dcom

When your advertising account is locked, finding a quick and effective solution is important. One of the useful methods that you can apply is to use old VIA and Dcom. This method helps you unlock your account and ensures that the advertising process goes more smoothly. To do this, you need to prepare the following resources:

• Old or super old VIA: These are personal accounts that have been hacked and were registered from around 2015 or earlier. The more interactive activities the account has, the better because this will help increase reliability when you make a protest.
• Dcom or another network: Instead of using the internet network that your advertising account used to use and was locked, you can use Dcom or a mobile phone to broadcast wifi. This helps change the IP address, thereby minimizing the possibility of the account being detected as a violation.

Once you have prepared enough resources, you can proceed with the following steps:

• Step 1: Connect your computer to the network you have prepared (Dcom or wifi from your phone).
• Step 2: Use your main Facebook account to add the VIA account as Admin of Business Manager. This will help you manage your advertising account more easily and take advantage of the benefits of the VIA account.
• Step 3: Use VIA to appeal the locked account via link 273, following the instructions given in the previous section.

Thus, the article has helped you discover the reasons why your advertising account is locked and provided effective solutions to fix this situation. If you are new to advertising, this knowledge is useful for you. Quickly save it so you don’t have to worry about being locked on Facebook anymore!

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