Currently, many shop owners on TikTok are facing a situation where the system accuses them of violating community standards even though they have not committed any violations. In this case, applying the method of removing violations of TikTok community standards is necessary to protect your rights and appeal against the system. The following article by Optimal Agency will explore in detail the errors that violate community standards on TikTok. Let’s find out!
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What are TikTok’s community standards?
TikTok’s Community Standards are an important set of rules that guide how content is posted and treated on the platform. Designed to protect users and maintain a safe and positive environment, these standards help TikTok evaluate and moderate content objectively and fairly. Each video on TikTok must adhere to specific guidelines, and any content that violates these standards will be rejected or have its visibility restricted. For example, if an account posts a video showing how to get a loan quickly and asks viewers to leave personal information and bank accounts for transactions, this video will be considered a violation of community standards related to the scam category. TikTok will handle this video by requesting its removal or limiting its display to ensure user safety.
Understanding and complying with community standards is extremely important for TikTok users, especially those who use the platform for business or to share content. This helps them avoid legal risks and maintain trust from the TikTok user community.
Errors that violate community standards on TikTok
Below are errors that violate TikTok’s community standards that users should avoid to avoid being handled by the system:
Fake
TikTok blocks attempts to impersonate individuals or organizations for fraudulent purposes. If an account is reported for this behavior, the system will check and delete the account if a violation is detected. However, fan accounts may be allowed if the account owner clearly states that the account is a follower and not directly related to the account owner.
Content that affects the safety and health of minors
TikTok requires users to be 13 years of age or older to use the platform (except in the US region). The system will ban accounts that do not comply with this. In addition, TikTok also does not allow use to abuse underage children, such as encouraging children to use alcohol, exposure to illegal substances, and activities that may be harmful.
Content copyright infringement
TikTok does not accept posting videos that violate copyright or reposting other people’s content without permission. If this violation is detected, TikTok requires the video to be removed or display restricted to ensure a fair environment and avoid unnecessary repetition on the platform.
Gambling and fraud
TikTok prohibits gambling and fraudulent practices, including casino services and other forms of betting. The system will automatically process and delete violent videos related to these activities to protect users from financial risks.
Content of violence, harassment, and bullying
TikTok does not tolerate violent, harassing, or bullying content. Any videos containing images of blood, fights, or serious accidents will be removed or their visibility limited. This behavior is intended to ensure a positive and safe entertainment environment for all users.
Some other violations
- Post content that contains nudity or 18+ content.
- Depicts or encourages dangerous actions such as games using sharp tools or exposure to toxic substances.
- Post content related to suicide, self-harm, or eating disorders.
TikTok regularly updates and enforces these rules to ensure a safe and positive social media environment for all users. Compliance with community standards is necessary to avoid legal consequences and maintain the reputation of individuals and businesses on the platform.
How does Tiktok handle accounts that violate the community?
When an account is discovered to violate community guidelines, TikTok will apply the following measures:
- First-time violation: If the account violates for the first time and the violation is mild, TikTok will delete the violating video and block the account from posting the video for a short period. This is intended to warn users and allow them to adjust their behavior.
- Repeated violations with serious severity: If the account is violated multiple times or the violation is severe, TikTok will apply more severe measures such as temporarily locking the account or even permanently deleting the account. These measures are intended to protect the user community from inappropriate content and ensure platform safety.
- Violations using special features: For violations related to the use of special features such as LIVE or direct messages, TikTok will temporarily restrict access to these features while reviewing the contents of the account. This helps ensure that these features are not abused and maintains a safe user experience.
TikTok’s measures to handle violations can seriously affect the business operations of shops. Specifically:
- Reduced customer interactions: When an account is blocked or restricted, your ability to reach customers and interact with them is significantly reduced. This reduces the effectiveness of marketing and product promotion campaigns.
- Reduced reputation: Being handled for violations can reduce the shop’s reputation among customers. Customers may doubt the shop’s transparency and professionalism when they see the measures being taken to handle violations.
- Decline in revenue: When the ability to reach customers and reputation is affected, the shop’s revenue will also decrease. Customers may switch to other shops with higher reliability, causing great loss in business.
To avoid these consequences, shops need to strictly comply with TikTok’s community guidelines and create healthy and appropriate content to maintain sustainable business operations on the platform.
Besides, please learn more about products are banned on TikTok Shop to choose the right type of goods according to regulations.
Some tips to fix when violating community standards on TikTok
If your account is incorrectly accused of violating community standards, shop owners can take the following steps to appeal the TikTok system:
Contact TikTok support
To quickly remove violations of TikTok community guidelines, shop owners can contact TikTok’s support team directly. Currently, TikTok does not have an official support office in Vietnam. However, you can contact support staff through TikTok’s official Fanpage or email.
- Facebook Fanpage: TikTok Shop Vietnam Official
- TikTok support email address: [email protected]
Write a complaint to TikTok
Shop owners can write a complaint according to the instructions below to remove violations of TikTok community standards:
- Step 1: Open the TikTok app on your device, then select “Profile” and click on the “3 dashes” icon in the upper right corner.
- Step 2: In the menu that opened, select “Settings and privacy” and then continue to select “Report a problem”.
- Step 3: Here, the shop owner writes the content of the complaint, clearly explaining why you think the allegation of violation is inaccurate. To increase persuasion, you should upload videos or images that prove the content of your complaint.
- Step 4: After writing the complaint, select “Report” to send the complaint to TikTok. The system will record the complaint, review it, and respond with results after a short time.
By taking the steps above, you can protect your rights and effectively resolve inaccurate allegations of community standards violations.
What should you keep in mind when removing violations of community standards on TikTok?
When removing violations of community standards on TikTok, you should keep in mind the following to ensure the process goes smoothly and effectively. First, understanding the cause of the violation is very important; Please read the notification from TikTok carefully to determine the specific reason. Next, collect sufficient evidence such as screenshots or videos to prove your innocence. When writing a complaint, present it clearly and coherently and include necessary evidence. Follow TikTok’s complaint process, and submit a complaint through official channels such as the application, support email, or Facebook fanpage. Patiently wait for a response from the support team, and monitor your email to update the request status. During this time, make sure you don’t do it again by posting content that complies with community standards. Regularly update and learn the latest regulations from TikTok to avoid unnecessary violations. Complying with these standards not only protects your account but also enhances your reputation and business performance on the platform.
In the article on Optimal Agency, there are instructions on how to remove violations of TikTok community standards that shops can refer to. In addition to understanding the regulations on community standards on TikTok, sellers also need to pay attention to selling methods on TikTok and the secret to running effective ads to increase the number of orders.
Please see more:
- How to do Affiliate Marketing on TikTok Shop to bring revenue
- Types of tiktok advertising accounts are popular today
- 8 ways to Tiktok Ads ad optimization to increase conversion rate
Frequently asked questions
On TikTok Shop, certain terms are banned to ensure content complies with community standards and avoids being misleading or violating the law. These words include words that are violent, racist, abusive, obscene, or related to illegal activities such as drug trafficking, weapons, or counterfeit goods. In addition, TikTok also prohibits words that incite hatred, invade privacy, or promote self-harm. Using these words can lead to content being removed, accounts being restricted, or even being permanently locked. Sellers need to strictly comply with these regulations to maintain safe and effective business operations on TikTok Shop.
On TikTok, if an account violates the platform’s community standards, the system will apply sanctions depending on the level of violation. Normally, if the account’s first violation is mild, TikTok can delete the video and block the video from being posted for a short period. However, if the violation is serious or repeated many times, the account may be temporarily locked or even permanently deleted. This emphasizes the importance of complying with community regulations to maintain activity and reputation on this social networking platform.
